Terms

We can’t wait to get started on your project! We ask that you provide specific details about your properties when fill in the initial website set up form (here). Based on that information, we can create your direct booking website.

All projects include:

  • A direct booking website (mobile friendly)
  • Hosting of website
  • Calendar Syncing with Online Travel Agencies (OTAs)
  • Weekly website backups
  • SSL Certificate (HTTPS)
  • Access to the backend (to check bookings, edit prices, etc)
Projects do not include:
  • Marketing
  • Copywriting 
  • Custom code
  • Graphic Design
  • Photography

Turnaround Time and Delivery Guarantee

We strive to deliver your direct booking website within 14 business days. Weekends, holidays, and other non-business time does not count towards the 14-day timeline.

The 14-day timeline is based on you providing us with all the information that we need in a timely fashion.

Reasonable Edits

Both our Standard and Premium packages include edits. For the Standard package it includes minor edits (such as changing images, changing pricing, minor copy changes). The Premium package includes major edits (such as new pages, implementing supported plugins, assisting with setting up marketing campaigns).

All edits will be started within 2 business days of being received.  

Site Support

Our Standard and Premium packages include site support incase you run into any issues. We strive to begin resolving any issues within 1 business day. 

Subscriptions

All subscription packages have a minimum commitment of 90 days. If you are subscribed to one of our packages and would like to cancel, you are required to let us know at least 24 hours before your cancellation date.

Content Ownership

Once we have finished and the website has been signed off, you have full copyright ownership of that website. If there is a a case where you cancel your subscription and want to host the site yourself (or with another provider) we can assist with the migration of the website for a fee* 

*The fee depends on the size of the website and providing the new providers supports the website

100% Satisfaction Guarantee

Our goal is to provide the highest quality direct booking website possible. 

If, at any time, you are unhappy with the quality of our services, we will work with you until you are 100% fully satisfied. 

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